top of page

Digital Product Policy

DIGITAL PRODUCTS
Updated on December 12th, 2024

​

At Sadaz Editions, we aim to deliver high-quality digital products and ensure a smooth purchasing experience. Please review our Digital Product Policy to understand your rights and responsibilities when purchasing digital items from our store.

​

1. Nature of Digital Products

​

  • Digital products include, but are not limited to, e-books, printable designs, digital artwork, templates, and other downloadable files.

  • All digital products are delivered electronically and are not eligible for physical delivery.

 

2. Refunds and Cancellations

​

  • Due to the nature of digital products, all sales are final, and refunds or cancellations are not permitted once the product has been downloaded.

  • If you experience an issue accessing or downloading your product, please contact us at info@sadazeditions.com for assistance.

 

3. Licensing and Usage

​

  • All digital products purchased from Sadaz Editions are for personal use only, unless explicitly stated otherwise in the product description.

  • Redistribution, resale, or sharing of digital products is strictly prohibited.

  • For commercial use or extended licensing options, please contact us directly to discuss terms.

 

4. Delivery

​

  • Upon completing your purchase, a download link will be provided on the confirmation page and sent to the email address associated with your order.

  • Ensure that your email address is accurate at the time of purchase. Sadaz Editions is not responsible for failed delivery due to incorrect email information.

 

5. Technical Support

​

  • We provide basic support for issues related to accessing or downloading your digital product.

  • Sadaz Editions is not responsible for compatibility issues with third-party software or devices unless specified in the product description.

 

6. Intellectual Property Rights

​

  • All digital products are the intellectual property of Sadaz Editions or their respective creators.

  • Purchasing a digital product does not grant ownership or copyright. It grants a limited, non-transferable license to use the product as outlined in the product description.

 

7. Errors and Corrections

​

  • If there is an error in the digital product (e.g., a missing file, broken link, or incorrect file), please notify us within 7 days of purchase.

  • Sadaz Editions will work to resolve the issue by either correcting the file or providing a replacement at no additional cost.

 

8. Unauthorized Use

​

  • If we discover that our digital products have been redistributed, resold, or used in ways that violate this policy, we reserve the right to revoke access and take legal action if necessary.

​

Your Consent

​

By using our website, registering an account, or making a purchase, you hereby consent to our Digital Product Policy and agree to its terms.

​

Contact Us

​

If you have any concerns or are not satisfied with a product or service, please contact us so we can address your issues.

bottom of page